FAQ - TOOLEE

TOOLEE



FAQ


Thank you for visiting the TOOLEE GROUP INC. website.

Toolee Group Inc. (TOOLEE INDUSTRIAL TECHNICAL INC.)

What we can do is:

1. Supply all wire rope and chain Products with large quantity based on sea-shipment, also the polyester webbing products included.

2. Your China agent or China office for Purchasing Rigging Lifting Lashing material. (TOOLEE arrange a special team only works for that company)

3. Service on inspection for lifting lashing and rigging material.

———————————— We hope you’ve found a few things of value that will benefit you on the business. All of the sections on this site are free. We hope you’ll take advantage of them. Such for those products information. For more information on doing business with us or any areas of the site click on the link below to visit the Frequently Asked Questions (FAQ) related to that area.

How to order?

There are several ways you can order our products: Order Online: Using our on-line Function 24 hours per day, As you browse our product pages, click the link.. Order by FAX: You can print out a copy of your order and fax it anytime to us at +86-532-82737869 Order by TEL: our order line at 86-532-88668543 during regular business hours. Our regular business hours are typically 8:00 A.M. – 5:00 P.M. Beijing Standard Time. Order by e-mail : send your order to us : info@rigginglifting.com On Line Message : skype: tonny1124, MSN Message: haiwangli1124@hotmail.com Order by mail :You can print out an order form and mail it to: TOOLEE GROUP INC. ROOM 1704, TOWER 2-B, BUILDING ARTECH CENTER, NO.63 HAIER ROAD, QINGDAO,CHINA, 266061 If you have non-order questions please call our corporate office at 86-532-88668543. Office hours are typically 8:00 A.M. to 5:00 P.M. Beijing Standard Time. If we’re not here to take your call please leave a brief message with email to: info@rigginglifting.com and we’ll get back to you promptly. Can I expect a quality product? Yes. All our activities are accredited to ISO 9001 and based on delivering the highest quality possible, both in products and services, ensuring long-term benefits and optimum performance. Also we got the below certification: CE GS SUV, LR ABS ( anchors and anchor chains) Our rigging hardware is manufactured under exceptional quantity control and strictly adhered to the US, DIN, JIS, BS and AS standards. About sample: Cost with free If the quantity small, and the express charge account into buyer’s, after receiving the official order, the seller deducts it in first order’s value. About payment: T/T in U.S. Dollars or EUR

About lead time

: Cause all of our products manufacturer according customers order, usually Within 35-60 days after receipt of your deposit.

How Will My Order Be Shipped? Usually shipped by sea, small order or urgent order we can send you by air after received your agreement.

How long does it take to receive my order? According the distance from china to your port, Usually from China to European about 22 days. To West of American 20 days.

About mini order: different products with differ limited, please contact us to confirm. Who we are? We are working team, factories, sales, inspector, QA, QC, purchaser, service …supported by TOOLEE GROUP INC. Where we are? Qingdao, China. The bases of China Rigging center. Our min-metal forging and grade 80 components factory located in Shandong province with more than 30 years long history in the fields. What we can supply? Material handling, Lifting, lashing, rigging, sling, mining, fishing, trucking, transporting concerned products, and full set of rigging accessories, including trade service in the fields. Such for: Anchor shackles, chain shackles, wire rope products, chain products, lifting components, chain slings, webbing and round slings, and cargo tie down. especially in Grade 80 chain components, we can supply according EN1677 standard. How about the Quality Procedures? TOOLEE GROUP INC. operates to an in-house Quality Procedures Manual based on the International Standard: ISO 9001:1994 Management Responsibility Material control Quality System Contract checking Inspection Testing Packing checking Statistical Techniques Quality records Document records What about service principle? Speed, Special, Specific Contract Review Design Control Document & Data Control Purchasing Control of Customer Supplied Product Product Identification & Traceability Process Control Inspection Testing Control of Inspection, Measuring & Test Equipment Inspection & Test Status Control of Nonconforming Product Corrective & Preventive Action Handling, Storage, Packaging, Preservation & Delivery Control of Quality Records Internal Quality Audits Training Servicing Statistical Techniques

How to order the products? Send the inquiry with detail item description or with ITEM number. Tell us the quantity you need, the size OF goods, and the packing. If there is no packing demand we take it as sea-way packing. If possible please attach one reference picture to avoid any misunderstanding or any links from our website for we get a better understanding.

Connect with TOOLEE

Twitter Facebook Youtube Flickr RSS

Contact

T: 0086-532-88668543
F: 0086-532-82737869
M: INFO@TOOLEE.COM

New Photo